Privacy Policy

Privacy Policy

In brief

Welcome to Stars And Stripes Design Store.

We are small, family company and we are passionate about design inspired by Stars and Stripes.

Your Privacy on our Website

Your privacy is highly important to us. We collect and use ONLY necessary data to run our store and provide services via this Website to you. We do not sell the data of our Customers to anybody. We are very strict about it. No manipulations or shady intentions.

General Data Protection Regulation (GDPR)

Our business is compliant with the General Data Protection Regulation (GDPR) of the European Union. It is the World’s most radical law protecting Customers ever implemented. It applies to all businesses, regardless of locations, which are trading with EU residents. As for today, there is no better solution in any other country or jurisdiction including the USA, Canada or Australia. Wherever you are our attitude to your privacy remains the same.

Your data and our store.

To run our store we receive and process your personal data. According to GDPR, the data is divided to necessary to use our services and “non-necessary”. The first category includes obviously data required to use our store in terms of connecting to our website and purchasing goods. (Example: IP address, your name, contact details, an address for delivery, transaction/payment details and more).

The second category of data processing which is considered “not necessary” under GDPR law is data used for marketing purposes. (Example: promotion of our store and products, online advertising, remarketing, personalized ads and more)

To operate and to make it possible for you to enjoy the services thoroughly we need your consent for data processing in both categories: necessary data and “not necessary”.

Why?

For us, both categories are necessary and crucial. We are the online store. It means that our main place where we exist is the Internet. We do not have a traditional high street shop with fancy window to display our goods. We do it through online marketing and advertising. Have you ever seen a business running without marketing? It is an integral part of managing the company. Without promotion, advertising, and marketing tools we won’t be able to exist in the business market environment.

Therefore we kindly ask for your consent. If you like our store, please give your consent for data processing for marketing purposes too. As we are moderate in our marketing, all you can expect is that we may reach to you from time to time (via social media, YouTube or Google) with our personalized ads, info about discounts, or remind you about our products you were interested in.

Of course, the choice is yours. Even if you choose not to give your consent, you may still see non-personalized ads of our store. For non EU residents we provide opt-out for marketing data use. Please contact us for more info.

Global services.

We offer Worldwide services and due to the international location of our Customers, suppliers, payment gateways and hosting providers your data may be transferred to the United States or other countries outside EU.

Cookies.

To offer you the best shopping experience and dedicated content we use cookies. It is your choice to allow or deny the use of cookies on your computer. To change your preferences, please click on our cookie settings, or visit your browser privacy page and adjust settings. More about cookies in our Privacy Policy.

If you would like to learn more, you are welcome to check our Full Privacy Policy and Terms Of Service.

Your consent.

By clicking “I agree” button and using our website you hereby consent to:

– collecting and processing your personal data necessary for the purpose of use of our website

– collecting and processing your personal data for marketing/remarketing and advertising purposes of our store

– transferring your data internationally, also outside EU, strictly in accordance with our Privacy Policy.

 

Privacy Policy

Introduction

Your privacy is highly relevant to us. We collect and use ONLY necessary data to run our business and provide services via this website to you. We are very strict about it. We do not sell the data of our customers to anybody. No manipulations or shady intentions. Our business is compliant with the General Data Protection Regulation of the European Union. It is the World’s most radical law protecting customers ever implemented. It applies to all businesses, regardless of location, which are trading with EU residents. As for today, there is no better solution in any other country or jurisdiction including the USA, Canada or Australia. Wherever you are we provide the same level of data protection to you. For non EU residents we provide opt-out for marketing data use. Please contact us for more info. If you would like to learn more, you are welcome to check our Full Privacy Policy below and Terms Of Service

  1. Our Store

We are small, family company and we are passionate about design inspired by Stars and Stripes.

Our website address is https://starsandstripesdesign.com. It is also legally protected trade name of our store. The terms “we” / “us” / “our”, refer to Stars And Stripes Design Store and our Company.

  1. Your data

When you are browsing the Internet and visit any website, you leave your data on the computer network. In general, servers store your connection information (including IP address), your individual preferences for the websites you visit and setting of your computer and software. It is the nature of the Internet, and without exchanging this data, it may be impossible to use the Internet or services offered by websites.

Many of this data is considered personal data according to new GDPR EU law. If you would like to visit your favorite hobby sites, watch the movies or check the news – all these websites need your consent to collect and process your personal data to make it possible for you to connect to their server.

  1. Your Consent

To operate our store and our website we need your clear, freely-given affirmation of consent to collect and process your personal data. When you enter our store (by connecting to our site) we ask you for consent to our Terms of Service and Privacy Policy. You confirm your consent by clicking the “I agree” button on the form. Please read the Terms of Service and Privacy Policy before giving your consent. You have the right to revoke this consent at any time.

  1. Why we collect and process your data

We collect and process your data to run our store in terms of standard operations for this kind of business, including advertising, marketing, remarketing, PR, transaction handling, delivery, returns, customer service, security, tax and customs, and statistics.  We collect and use ONLY necessary data to run our business and provide services via this website to you. In particular to:

– fulfill contractual obligations with you as our customer,

– to perform tasks at your request when you are using (e.g., connecting, browsing) our website and purchase the goods from us,

– and to comply with our legal obligations as a Company operating the online store.

  1. What data we collect and how we use it.

Most of the data we receive when you connect to our website and use it (content browsing, ordering, purchasing, creating the account – registering). When you register you provide personal data including your name, contact details, email address, delivery address, payment details, e.g., credit card or PayPal. When ordering the goods, you may also give us your details regarding the size of clothes or other personal information. The data we collect is necessary to purchase goods on our website, as well as for delivery, taxation, customs, returns, and general Customer Service. Based on your location we may adjust the prices, shipment costs and taxes (for example: sales tax for the US, and VAT for EEA)

When you connect to our website (server) you may provide technical details of your computer (or other device), your operating system and software configuration (e.g. browser), network related info including IP address which also reveals your estimated location, unique number of your network card (MAC address) and common data used by servers over the Internet to provide connections and stored in log files (date, time, connection time, your requests, searches and more). That is the nature of the Internet, and it is common that the data mentioned above are exchanged.

We may contact you to confirm your order, and to proceed your purchase. When you pay for goods you connect with our Payment Gateway Partner (depending on your preferred payment method – Visa, Mastercard, PayPal and more), We and our Payment Gateway Partner receive your payment details – credit/debit card number, your name, card expiry date, or PayPal related identifier and this data is used to proceed your transaction.

You will receive a few emails with delivery information from us or our delivery partners. We need to share your delivery address and contact details with our messenger services partners. It is possible that third-party bodies may receive your data during delivery process – for example, customs office of your country, local courier company, etc.

If you register for our newsletter, you also receive info about our products, promotions, sales, discounts, contests, and offers. You may unsubscribe at any time. By default, this service is not active, so you need to opt-in to receive the news.

Also when you use our contact form, you are providing your data to us which will be used for Customer Services purposes related to your message. We may contact you by email, phone or text message. We store the history of Customer Services communication to better solve our Customers issues.

We may send you traditional letter/parcel to your delivery address containing printed documents, promotional materials, catalogs, gifts, discount coupons or just occasional greetings, for example, New Year’s Best Wishes. If you decide to join our Club, we will use your address to send you your Club Card.

As we explained before, marketing is an integral and necessary part of our business, and we kindly ask for your consent. If you agree, we may contact you from time to time with personalized ads based on your actions, purchase history and interests which we noticed during your visits to our store. We use cookies and similar techniques (pixels, web beacons, gifs, etc.) to identify your preferences and serve dedicated ads to you over the Internet. We use this remarketing tools to present special offers, discounts or personalized ads, mainly on FB, Instagram, Pinterest, Google, Linkedin, Twitter and other social media.  We use Google Analytics, FB pixel technology, Google AdWords, and occasionally other online marketing, advertising, remarketing and targeting tools for our campaigns. The purpose is to reach to you with relevant adverts for your convenience and benefits.

As we are moderate with our marketing, you may expect to see our ads from time to time only. We promise that we do not sell your data to anybody. It is used only for our store promotion.

Much of the statistic data we receive is aggregated and not linked to any personal data, and used to learn, understand and improve our services to you. Example: we receive the number of views of our pages, and it allows us to determine which page is the most popular.

  1. Security measures

We use industry-standard security measures to keep your data and our store safe. Your data is protected by default. As soon as possible we use pseudonymization and anonymization to protect the data. Our shop is located on the secure server provided by the market leader in hosting services. We use data encryption and secure hypertext transfer protocol and TLS/SSL cryptographic protocols for safe communication over the Internet. Our website has SSL Certificate to secure transactions and provide authentication. When you connect to our store, please make sure that the small green lock and HTTPS is displayed in the address field of your browser – if not your connection is not secured. There are some risks related to communication over the Internet, and there is no 100% guarantee of security. Therefore we recommend taking measures to keep your computer safe. More on your computer security here: https://www.us-cert.gov/ncas/tips https://wiki.ubuntu.com/BasicSecurity To provide some services (e.g., payment by VISA, Mastercard, PayPal and more) we cooperate only with partners who are reputable world-class leaders in their fields.

  1. How long your data is stored

We keep the data as long as you have an account with us. Also, we keep your data as long as the law requires us to do so and for no longer than it is necessary. There are legal obligations we need to fulfill concerning running our business. We are required to keep the record of transactions for tax and VAT purposes for six years from the date of the transaction. In general, we keep your data for six years after our relationship has ceased. There are some cases when it may be kept longer, for example, US IRS requires to keep some company documents (e.g., bank statements, invoices and billing information of customers longer.  After, your data will be permanently erased in a safe way. There is no possibility to recover this data after we delete it.

  1. Your rights

You have the right to view, access and correct your data. Just contact us. You have the right to request a copy of data collected by us. We will send the data to the e-mail address you provided during the registration process. We will send the data (as well as any essential messages) only to this verified email address which is associated with your account in our system. Also if you have a complaint or feedback, please contact us. Of course, you have the right to file complaints with a Data Protection Authority, and in our jurisdiction, this is the Information Commissioner’s Office in the UK. However we hope to hear from you – we really care about our Customers, and we are sure that our team can solve any issue.

You have the right to delete the data. On your request, we will remove all your personal data which are not required by law to be kept by us. We are required to keep some data for purposes of, e.g., taxation and customs. Your data will be permanently erased in a safe way. There is no possibility to recover this data after we delete it.

You have the right to revoke your consent at any time. Please make sure that you are aware that it may cancel our services to you even those in progress if your data is strictly necessary to provide the service. Without your consent to process your personal data it is impossible to manage your business relation with our store fully and, for example, to do any transaction, login, checkout or deliver the goods to you. By revoking your consent, you confirm that we are not responsible for any damage resulting from your decision.

  1. Data transfer to our partners and international data transfer.

We may share or transfer your data to our trusted business partners who are providing services to you on our behalf or concerning our store operations. The rule is that we share/transfer your data only when it is necessary. Our partners who may receive your data include:

– delivery companies (your name, contact data and your delivery address),

– suppliers/ wholesalers/warehouse or producer of the goods you purchased (in case of direct delivery to your address from a supplier we need to disclose your name, contact data, and delivery address),

– payment gateway providers (to process your payment),

– credit/debit card operators, online payment processors (e.g., PayPal, banks),

We are using online marketing/remarketing and advertising tools (e.g., Google AdWords and analytics, FB pixel) and some data may be shared/transferred via this tools to marketing and advertising partners for purposes of online promotion of our store and products (including but not limited to social media: FB, Instagram, Youtube, Pinterest, Twitter, Linkedin and more). Some of this tools use an algorithmic methodology to meet our Customers’ interests.

The data may be transferred internationally as our partners (and their computer infrastructure) described above are located in different parts of the World. When your location is outside EU, the connection will be established to servers outside EU and personal data may be transferred. Also, we are shipping our products Worldwide, and it is necessary to share/transfer data of our customers to fulfill global delivery services. When you purchase goods from us, it may be the case that our supplier from outside EU sends the goods directly to you. International data transfer includes data transfer to countries outside EU. When you connect to our website some tools, plugins and software may link to servers outside EU. It includes but is not limited to Google, Instagram, FB, and our hosting service provider.

While we choose our partners and suppliers very carefully, many of them are located outside the EEU in jurisdictions where data protection standards may be lower. By giving your consent, you understand and agree that we can transfer your data to the partners and suppliers outside EU.

We do not share your data with third-party bodies not related to our store as long as we are not required by law to do so. We may do so when a court order is issued or in cases strictly regulated by law. We will disclose the data of individuals to authorities to protect our store and our customers, especially in the case of fraudulent, criminal, racial or hate-inspired actions.

In case of selling and/or merging of our Company or moving our business to another country (also including jurisdictions outside EU) your data will be protected without change. We may transfer the data to the new legal entity, also in a jurisdiction outside EU, providing the same level of data protection to you. When (and if) Brexit happens our Company may be outside EU as well as your personal data; however the UK provide the same high standard of data protection.

  1. Cookies and similar technologies

To offer you the best shopping experience and dedicated content our partners and we use cookies. Cookies make our website easy to function and to meet your preferences. There are many types of cookies: Strictly necessary (allow user authentication and account access for registered users), Functionality (store preferences e.g. language, your preferred view of the site: mobile/full), Security, Analytics and statistics (provide info on how users use the website, e.g., which pages are viewed the most), Advertising (display relevant content ads to the user and keep the record of performance of the ads, also used to adjust the content of the ads to your interests based on the products you have checked in our store and your behaviour on other sites), Trusted Third Party cookies – used when you are viewing embedded content (e.g., YouTube linked video) or using third-party apps on our website (e.g. like / share / follow buttons), these cookies may be set by third party to provide the desired functionality as well as report your activity to the third party. The detailed feature of third-party cookies is controlled and regulated by the third party service provider which you use (for example YouTube when you watch the video linked and embedded to our website from their service, or Facebook when you hit the “like” button).

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Cookies example: when you add products to the cart we need to update the cart data, our shopping software makes use of 3 cookies:

cart_hash

items_in_cart

session_

The first two cookies contain information about the cart as a whole and help our shopping software know when the cart changes. The last cookie (session_) provides an identifier for our customer so that we know where to find the cart data in the database for each customer. No personal information is stored within these cookies.

It is your choice to allow or deny the use of cookies on your computer. To change your preferences, please visit your browser privacy page and adjust settings. When you use our website allowing cookies, you agree that we can place cookies on your device and access the info kept within cookies when you connect to our site.

According to your browser settings, your computer may store our data in your browser cache (history) or in other location on your device. It is your choice to allow or deny of data storage in your browser memory – you may change the preferences in your browser and system settings.

Our partners or we use automated software tools (algorithmic based) for statistics, and to analyze traffic. It allows us to provide Customers with the most desired and relevant content, as well as personalized search results.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you  your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  1. Links to other sites

We may use links to external websites. These websites may be using their Privacy policy and settings independently of us. If you decide to use their services, please bear in mind that we are not responsible for their content and actions.

  1. Your age

Our website is safe for children; however it is not targeted or intended to be used by children. You must be over 18 years old to use our website and our services. If you are under 18, please ask your adult guardian/parent to use our store for you.

  1. Changes to this Privacy Policy

This Policy may be changed by us. The revised version will be posted to this page; please check for updates. We will notify you about changes by placing the info on our website.

  1. Contact us

In case of any question, please feel free to contact us. We are committed to helping our Customers in any matter. Also if you wish to share your opinion with us, or just give feedback, please contact us. We value your opinion.

The registered domain www.starsandatripesdesign.com and The Stars and Stripes Design Store is law protected trading name of:

 

Copyright © 2017-2018 Stars And Stripes Design. All Rights Reserved.

Content under copyright protection. Do not copy or use without our written permission.